Jewels
Our workshop is RJC certified: RJC is the world’s leading sustainability standard setting organisation for the jewellery and watch industry.
In jewelry, the carat is a measure of the purity of precious metals such as gold. One carat represents 1⁄24 of the total mass of an alloy. 24 carat gold is pure gold.
Gold is a noble metal, that is to say that it resists corrosion and does not oxidize either to water or air (therefore its yellow luster lasts), what is more, it is works easily.
A fine gold jewel that would be fine, would easily deform during a false movement or a shock. It is for this reason that it is combined with other materials which will give it superior mechanical resistance without altering its other advantageous physical properties (noble and ductile material).
Carat is the unit used to measure the weight of stones. The metric carat, adopted in 1907, corresponds to 0.20 g.
1 carat = 0.20 gram.
The weight of the diamond is one of the determining factors of the price, along with the size, the color and the clarity. The weight is measured to the nearest hundredth and the carat is divided into 100 points. We speak of a “25 points” to designate 1/4 carat and of a “1/2 point” for half a carat.
There are several classifications of diamonds based on 4 criteria:
Color (classification from D for the purest, to Z). We have chosen to offer you class G diamonds: Extra white, used in jewelry and jewelry, formerly called “Top Wesselton”.
Clarity: diamonds are classified according to different degrees of purity according to the inclusions they present. The inclusion is an impurity in the internal part of the stone similar to a puncture or an anomaly in its crystal structure Our diamonds are class VS: they have very small inclusions, very difficult to detect with a magnifying glass and never visible with naked eye.
The size (cut): The diamond is a sensor and a reflector of light. When a diamond is cut in “good proportions”, the light captured is reflected in the facets, one after the other, making the most of the diamond’s high refractive property, to finally emerge from above the stone.
Diamond shapes – (Shape): we distinguish the size of the round brilliant from the so-called “fancy” sizes, like the princess, emerald, oval … and many others.
We mainly use the round brilliant cut shape (57 facets). This is certainly the most successful, the one whose study of optimal proportions has been the most extensive.
Angèle Brousse jewelry is sold on the e-commerce site www.angelebrousse.com, and is also available during ephemeral sales which take place in pop-up stores, in different cities in France. These will be announced on our eshop via a banner at the top of the page, on Instagram (@angelebroussejewelry) and on Facebook (Angèle Brousse Joaillerie).
You can take an appointment in our Bordeaux showroom to come and try on the jewelry, by contacting us via the contact form or by sending an email to contact@angelebrousse.com
We advise you to follow our news on social networks, and to be kept informed, we also invite you to subscribe to our newsletter.
POINTS OF SALE:
FRANCE
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- Merci – Paris
- Birdy Joaillerie – Paris
- Rive Gauche – Biarritz
- Ederra – Guéthary
- Pantélis – Bordeaux
- Cigoire – Bordeaux
- Cigoire – Lyon
- Cigoire – Lille
- Mood – Nancy
- MUSE – Toulon
ISLANDS
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- NG Création – Saint Barthélémy
- Bahélia – the Réunion Island
BELGIUM
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- AXL Jewelry – Bruxelles
- Leny – Bruxelles
- Sun&Moon – Uccle, Bruxelles
SWITZERLAND
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- Monadico – Zurich
The necklaces and bracelets are available in a single model: some of these can be adapted because they can be adjusted with different sizes.
If you wish, our necklaces and bracelets can be lengthened or shortened at your request: this will be the subject of an estimate which will be communicated to you and which must be validated before any modification.
We advise you to base yourself on the size of one of your jewels. It is possible to print a ringer that you find at the bottom of our site or from the pages of Rings.
We can manufacture the different models of rings from size 47 to size 62. If you want to enlarge or shrink your ring, it is possible to do it for 2 sizes above or 2 sizes below. This operation will be subject to a preliminary estimate.
On a daily basis, dust and small dirt collects at the back of a stone and prevent light from passing through. This makes your jewelry duller and less shiny. To restore your stones to their natural shine, simply clean them approximately every 2 months. Use warm soapy water and a small, very soft toothbrush. You will be able to reach every corner of your jewel with delicacy and eliminate all traces of dust.
You can also make them repolish which will give them a new shine.
The jewelry is delicate. Even if they are made with resistant metals and precious stones reputed to be solid, we invite you to take the greatest care to ensure that they keep their luster over time. Not all stones have the same hardness and it can happen that a stone breaks or scratches, even for the hardest of them. A piece of jewelry that is often worn shows signs of wear over time: jewelry that is aged and that’s normal. Tested in everyday life, jewelry evolves over time, which is why it is important to take care of it.
It can also darken with the PH of the skin, the sun and the air: this is why it should be cleaned regularly. You can leave it overnight in a glass of water with washing-up liquid, then dry it and finally and rub it with a soft cloth.
Avoid wearing your jewelry when you sleep, play sports, or do manual activities. Remove them when you shower or wash your hands (because it does not like humidity). Similarly when you go to the swimming pool or at the seaside, avoid bathing with your jewelry. Jewelry does not like soap, perfumes, or cosmetics and even less cleaning products!
And above all, do not put your jewelry in the same pouch: they will bump and could be damaged! Store them in a separate pocket or in your Angèle Brousse case.
If your jewelry has a manufacturing defect, contact us via the contact form or by sending an email to contact@angelebrousse.com. We will bear the costs of return and return, as well as the cost of repair. We will keep you informed of repair times.
If your request concerns damage due to improper use, poor maintenance or normal wear and tear, the repair will be at your expense as well as the costs of return and return. After examining your jewelry by our workshop, we will send you a quote and repair times.
If you made your purchase elsewhere than on our e-commerce site, we invite you to contact directly the store or the website.
Your jewelry is guaranteed for 1 year from the date of purchase. It is important to present the invoice as proof of purchase. The warranty covers only manufacturing defects. In the case of damage due to impact or improper maintenance, the repair will be subject to a personalized estimate.
Orders
If you already have an account, just go to the angelebrousse.com website, click on “MY ACCOUNT” from the top menu, then “MY ACCOUNT” in the drop-down menu.
If you do not have an account, go to “MY ACCOUNT” then “CREATE ACCOUNT”, and create your account by completing the requested information.
If you do not wish to create an account for your 1st order, you will have the possibility to create an account with the provided information, at the end of the purchase process.
No it is not required to create an account to be able to order, but we recommend it, this for the sake of security and order tracking.
You’ll get the possibility to create your customer account at the time of validation of your order.
To proceed with the payment of your purchase, the information relating to your payment card will be requested, but will not be kept on our site thereafter.
You can request a new password by going to “forgotten password” and entering your email. You will then receive an email with a link that will allow you to choose a new password.
You can add the number of items you want to your cart, then when your purchases are complete, go to “cart”. There you will find a summary of your order. If you have a promo code, enter the code in the specified frame. Go to the next stage.
You will be asked to enter your delivery and billing details (or to verify them if you already have an account), and to validate the delivery method. Then go to the next step.
Choose your payment method and enter your bank details. Confirm to validate the purchase.
You’ll receive an email summary of your order with the invoice. We advise you to keep the invoice and the order number.
You will be kept informed of the shipping of your order via another email, and in which will be indicated the tracking number of your order.
Upon receipt of your order, you will be asked to pay the customs fees inherent in each country directly. These are entirely at your expense.
To avoid seizure at the customs of the delivery country, take care to check that the country in which you want to be delivered does indeed accept deliveries of precious jewelry.
Deliveries and returns
If you wish to make a return or an exchange, it is possible to contact us once the purchase has been made within 14 days prior to your request.
Download the return form available on the Site, complete it, and send it by email to contact@angelebrousse.com to notify us of your request.
You will also be asked to insert it in your return package which must be sent to the following address: Angèle Brousse, Return Service, 12 cours de Verdun, 33000 Bordeaux.
Once your return request has been notified by email to the company, the items must be returned within 14 days at the latest.
RETURN OF ARTICLES:
- The Item must be returned a maximum of fourteen (14) days after receipt of the package by the Customer.
- The Item must not have been worn, modified, washed or damaged
- The Item must be returned in its original box / packaging accompanied by the purchase invoice and the certificate of authenticity.
- The Item must not have been made to measure (=on order* / pre-order*), nor personalized: the Items having been made on pre-order / order as well as the rings having been cut to size, cannot be exchanged, nor be the object of a credit, in accordance with the provisions of article L121-21-8 of the Consumer Code.
The shipping costs and times are the same as indicated in the GTC, and are at your expense.
The refund will be made by the Company in the form on the bank account from which the order was paid.
For this, it is essential to return the item(s) in their original packaging with the invoice and the certificate of authenticity, in the state in which you received it/ them. They must not have been worn or damaged. The return form must be placed in the return package of the item(s) concerned.
If we consider that the item has been worn or does not comply with the conditions mentioned above, your request will be rejected and the item will be returned to you at your expense.
It is strongly recommended that you return the product to us by registered delivery to the address of our head office: Customer service Angèle Brousse, 12 cours de Verdun, 33000 Bordeaux.
For returns of orders from a country outside the European Union, when shipping your package, please enter “return order” or “return for repairs” as the reason for shipment (for customs), otherwise we will not accept your package.
The risks related to the redirection of your articles are under your responsibility: if the parcel is unfortunately lost by the carrier, only you are held responsible and cannot be refunded.
We do not take back items purchased on order*: if it was not in stock and you ordered it, you will not be able to return it, except in case it presents a manufacturing defect.
You can return only items purchased on our e-commerce site. Otherwise, contact the store or e-store where you purchased your jewelry directly.
*Jewelry purchased on order can be exchanged or refunded only for jewelry ordered in 18 carat yellow gold. For rings purchased on order, returns are accepted only for rings ordered in 18k yellow gold, sizes 50 to 56.
Other jewelry (personalized, pink/white gold on order) cannot be exchanged or refunded.
Yes, it’s possible to order outside the European area.
Delivery is opened for the following countries:
Germany, Australia, Austria, Belgium, Brazil, Canada, China, Denmark, United Arab Emirates, United States, Spain, Finland, France, Guadeloupe, French Guiana, Greece, Hong-Kong, Mauritius, Ireland, Iceland, Italy, Japan, Macau, Malta, Martinique, Mayotte, New Zealand, Norway, Netherlands, Poland, French Polynesia, Portugal, Qatar, Reunion, United Kingdom, Russia, Saint Barthelemy, Saint Martin, Saint Pierre and Miquelon, Sweden, Switzerland, Australes French territories, Wallis and Futuna.
The Company keeps the right not to offer delivery in certain countries.
The Site CAN DELIVER in the French overseas departments and territories as well as IN OTHER COUNTRIES around the world: the costs and delivery times will be the subject of a personalized quote.
For this, please SEND US YOUR REQUEST DIRECTLY via our contact form, or by sending an email to contact@angelebrousse.com.
If the delivery concern a country outside the EU, to avoid seizure at customs, the Customer must take care to verify that the country in which he wishes to be delivered, accepts deliveries of precious jewelry / precious metals / precious stones. In the event of seizure of the parcel by the customs of the receiving country, the Company Angèle Brousse cannot be held responsible in any case. No compensation or reimbursement may be requested by the Customer.
You will receive an email from us when the package is posted, with the tracking number of the package, then you will receive delivery notifications by email from the carriers: you will be able to easily follow your order online, on their Site(s).
The delivery times are indicated during the validation of your order.
Note that delivery times run from the time the order is ready to be shipped.
We suggest delivery via DHL and Colissimo in paid options.
For orders in France, delivery via Colissimo is done in 2 to 4 working days. Transport is offered for a minimum purchase of € 250.
For countries in the following list, orders are delivered with Colissimo in 2 to 8 working days:
Algeria, Germany, Australia, Austria, Belgium, Brazil, Canada, China, Croatia, Denmark, United Arab Emirates, United States, Spain, Estonia, Finland, France, Guadeloupe, French Guiana, Greece, Hong Kong, Hungary, Island Mauritius, Ireland, Iceland, Italy, Japan, Macau, Martinique, Mayotte, Malta, Monaco, New Zealand, Norway, Netherlands, Poland, French Polynesia, Portugal, Qatar, Czech Republic, Reunion, Romania, United Kingdom, Russia, Saint Barthelemy, Saint Martin, Saint Pierre and Miquelon, Slovakia, Slovenia, Sweden, Switzerland.
For New Caledonia, French overseas territories and Wallis and Futuna, orders are delivered in 7 to 10 working days with Colissimo.
Each order will be dispatched from the moment when the payment will be visible on the account of the company Angèle Brousse, and the order ready to be shipped.
For deliveries in any other country, this will be the subject of a personalized quote. We recommend you to contact us directly via our contact email: contact@angelebrousse.com
If the item is available, you will receive it within the times indicated above.
If the item is no longer in stock and it is an order, you will receive your order within the delivery times indicated, in addition to the 6 to 8 weeks of the manufacturing times.
If you need to receive your order before a specific date, please contact us by email at contact@angelebrousse.com, and we will do our best to send it to you within the requested time.
Deliveries are systematically tracked and delivered by hand: the shipping companies are Colissimo and DHL.
We advise you to indicate a delivery address to which you can be delivered during the day, otherwise consider giving a signed discharge to a relative who will receive the order for you, and entrust your identity card as proof. The carrier will then agree to entrust the package to this person for you.
If the package is damaged, don’t forget to check the content and to formulate your reservations with precision and clarity on the delivery slip, a duplicate of which is sent by the carrier to the Company
PAYMENT
VAT is determined according to the country of delivery of your order: the prices displayed, for the countries of the European Union, are inclusive of all taxes (TTC).
If you have entered a delivery address outside the European Union, the prices will appear displayed on the website excluding taxes (HT).
For countries outside the European Union area, VAT is automatically deducted at the end of the payment process of the purchase.
Yes we offer this service via VERIFONE offered and secured by the bank CREDIT AGRICOLE.
The 3XCB is available for purchases less than or equal to 2,000 € TTC.
Payment in instalments is available split into 2X, 3X and 4X free of charge by credit card.
We accept CB, VISA and MASTERCARDS.
You can also pay in several instalments free of charge with VERIFONE.
Log in to your account, shop, then go to your cart. When confirming your order, you will be asked if you have a voucher code: enter the code and confirm.
Purchases are 100% secure with the secure 3D secure payment system.
Our site follows strict security rules for online payments. When confirming your purchase, a secret code is sent to the mobile phone attached to the payment card. This must be indicated for the final validation of the online order.
If an abuse of your payment card by a third party occurs, and this happens by any means whatsoever to bypass the controls, we disclaim all responsibility and do not issue any refund.
